Frequently Asked Questions
Yes, new patients are welcome. We accept adult patients seeking comprehensive primary care, preventive care, and chronic disease management.
We accept most major insurance plans, including Medicare and select PPO/HMO plans. Please contact the office to verify your insurance coverage before scheduling your appointment.
Yes. Self-pay options are available for patients without insurance or for services not covered by insurance. Please contact the office for pricing details.
Please bring a valid photo ID, insurance card, current medication list, relevant medical records, and any recent lab or imaging results if available.
Most patients benefit from a yearly wellness or preventive visit. Frequency may vary depending on your age, medical history, and chronic conditions.
Yes, same-day appointments may be available for urgent medical concerns such as illness, infections, or other non-emergency issues. Availability may vary.
Yes. Telehealth appointments are available for many follow-up visits, medication management, lab review, chronic disease management, and select urgent concerns.
Prescription refill requests can be submitted by contacting the office or through your pharmacy. Please allow 48–72 business hours for refill processing.
Results are reviewed carefully and communicated through follow-up appointments, telehealth visits, phone calls, or the patient portal depending on the situation.
Please allow 5–7 business days for forms, disability paperwork, FMLA, and other medical documents. Additional fees may apply for certain forms.
We kindly ask for at least 24 business hours’ notice for cancellations or appointment changes. Missed appointments or late cancellations may be subject to a fee.
The practice focuses on adult primary care and internal medicine services.
Yes. We provide ongoing management for conditions such as diabetes, hypertension, high cholesterol, thyroid disease, heart disease, obesity, and more.
If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room. For urgent concerns after hours, please contact the office for guidance.
This practice is built on a personalized, patient-centered approach to healthcare. Care is focused on building long-term relationships, taking time to listen, and developing individualized treatment plans tailored to each patient’s needs. The goal is to provide thoughtful, compassionate care where patients feel heard, supported, and actively involved in their health journey.
Absolutely. Preventive care is a core part of the practice philosophy. The focus is not only on treating illness, but also on preventing disease through routine screenings, annual wellness visits, lifestyle counseling, early intervention, and proactive management of health risks. The goal is to help patients stay healthier and address concerns before they become more serious.