Privacy Policy

Your privacy matters to us. Protecting your personal, medical, and health information is a top priority. This Privacy Policy explains what information we collect, how it is used, and your rights as a patient and website visitor.

1. Who We Are

Dr. Adams is an internal medicine and primary care practice located at:

1400 Florida Ave, Suite 108
Modesto, CA 95350

This Privacy Policy applies to our website, patient communications, contact forms, telehealth services, text messaging, and services provided by our practice.

For questions regarding this Privacy Policy, please contact us:

Email: info@docadamscare.com
Phone: (209) 332-1967
Fax: (209) 963-1281

2. Information We Collect

Information You Provide

We may collect personal information you provide directly, including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information
• Payment and billing information
• Medical history, symptoms, medications, and treatment information
• Messages, appointment requests, and communications submitted through our website or office

Information Collected Automatically

When visiting our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website activity and browsing behavior
• Cookie and tracking data

Information from Third Parties

We may receive information from trusted third-party providers involved in your care, including:

• Laboratory providers
• Imaging centers
• Referral providers
• Insurance carriers
• Healthcare technology vendors
• Secure communication platforms

3. How We Use Your Information

We use collected information to:

• Provide, coordinate, and manage healthcare services
• Schedule and confirm appointments
• Process billing and payments
• Send appointment reminders and follow-up communications
• Respond to questions, requests, and inquiries
• Review labs, imaging, and medical records
• Improve website performance and patient experience
• Maintain the safety and security of our systems
• Comply with legal and regulatory obligations

We do not sell your personal information or protected health information to third parties.

4. HIPAA & Protected Health Information

As a healthcare provider, this practice complies with the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) includes information that identifies you and relates to your physical or mental health, treatment, or payment for healthcare services.

Your PHI may be used or disclosed for:

Treatment

To provide, coordinate, and manage your medical care.

Payment

To bill and collect payment for healthcare services.

Healthcare Operations

To support administrative, quality improvement, and operational functions.

As Required by Law

When required by federal, state, or local laws.

With Your Authorization

For uses outside standard healthcare operations, your written authorization is required.

A full Notice of Privacy Practices is available upon request and provided to all patients.

5. How We Share Information

We do not sell, rent, or trade personal information.

Information may be shared only in the following circumstances:

Service Providers

Trusted vendors who assist in operations, including:

• Electronic health record systems
• Patient communication systems
• Laboratory vendors
• Billing vendors
• Payment processors
• Website hosting providers

These vendors are required to maintain appropriate privacy and security protections.

Legal Requirements

Information may be disclosed when required by law, court order, subpoena, or governmental regulation.

Protection & Safety

Information may be disclosed when necessary to protect patient safety, public health, or legal rights.

6. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies may help us:

• Improve website functionality
• Understand website traffic and usage
• Improve content and user experience

You may disable cookies through your browser settings, though some website features may not function properly.

We do not use cookies to collect protected health information.

7. Third-Party Services

Our website may contain links to third-party websites or services, including:

• Patient portal systems
• Online scheduling tools
• Payment processors
• Google Maps
• Social media platforms

Third-party websites maintain their own privacy policies and practices. We encourage users to review these policies before submitting personal information.

We are not responsible for the privacy practices of external websites.

8. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal and health information from unauthorized access, use, disclosure, or destruction.

Security measures may include:

• Secure systems and encrypted communications
• Access controls for patient records
• HIPAA-compliant technology vendors
• Staff training on privacy and security protocols

Although strong safeguards are in place, no electronic transmission or storage system can be guaranteed 100% secure.

9. Your Rights

Patients and website users have important privacy rights.

Under HIPAA

You have the right to:

• Request access to medical records
• Request corrections to records
• Request restrictions on certain disclosures
• Request confidential communications
• Receive an accounting of disclosures
• Obtain a copy of the Notice of Privacy Practices
• File a complaint regarding privacy concerns

Website Users

You may:

• Request correction of inaccurate personal information
• Request deletion of non-medical personal information where legally permitted
• Control cookies through browser settings
• Opt out of non-essential communications

To exercise these rights, contact our office.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices.

Any updates will be posted on this page with a revised effective date.

Continued use of our website or services after updates indicates acceptance of the revised policy.

11. Contact Us

For questions regarding this Privacy Policy or privacy rights, please contact:

Dr. Adams
1400 Florida Ave, Suite 108
Modesto, CA 95350

Phone: (209) 332-1967
Fax: (209) 963-1281
Email: info@docadamscare.com